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Alpha Capital customers frustrated over stalled withdrawals

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Customers of Alpha Capital Savings and Loans have for the past week been unable to withdraw their savings as they continue to be turned down by the financial institution.

The disappointed customers, mostly from Madina, where another branch of the Savings and Loans company had been closed down due to lack of funds to pay its clients, stormed the Adabraka branch of the company to demand their money.

Numbering about 50, the frustrated customers besieged the banking hall of the company and vented their anger and frustration on the officials of the company.

They resolved not to leave the banking hall until they received their money.

Visit

When the Daily Graphic got to the premises of the company, the aggrieved customers including pregnant women were seen in a dejected mood.

Some of them sat on the bare floor of the banking hall while others leaned on the counter amid shouts of “we need our money,” “if we do not get our money we are not leaving.”

The internal security of the company and an armed police officer were at the gate and inside the hall of the company to maintain order.

Ordeal

Narrating their ordeal to the Daily Graphic, some of the customers said they had made fruitless attempts to withdraw their savings for two weeks now but the authorities of the company kept giving them flimsy excuses.

One of them, Mr Kofi Ansah, said he had saved GH¢6,000 at the financial institution but all efforts to withdraw it was unsuccessful.

“I am from Madina. I started saving with this institution for about six months now. We started getting hints that the company was collapsing so for the past two weeks I have made all efforts to take my money to another place but the authorities keep playing hide and seek with us.

“All I need is my money because I toiled to get it and cannot let it go down the drain,” he stressed.

Other customers said they could not understand why the officials of the Savings and Loans company kept hiding from them.

Efforts made to speak to the authorities of the company were unsuccessful as the only official present at the time of the visit said the management of the company were in a meeting.

Source : graphic.com.gh



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